One of the most frustrating experiences for candidates taking an online exam is losing their progress due to technical issues. When a candidate is unplugged from the exam or the exam is interrupted, many test consoles do not retain the answers and the timer, resulting in a loss of time, effort, and points.
When a candidate disconnects from the exam or the exam is interrupted, there are a number of reasons why most test consoles fail to save the answers and the timer. The fact that the data is not saved in real-time is one of the main causes. Many test consoles regularly save data, such as every 10 or 15 minutes. Therefore, if a candidate loses connectivity during this time, all of their previous progress is lost.
Another reason is that the data is saved locally on the candidate's device, and not on the server. This makes it difficult for the candidate to resume the exam from another device, as their progress is not synced with the server.
To solve this issue, a technology-based assessment tool called "TentoMinds" has been developed. TentoMinds saves the answers every second the candidate writes the exam, so even if it's an essay exam, the answers are safe and saved in the server, which can be resumed. Here's how TentoMinds works:
In conclusion, the main reasons why most test consoles fail to store answers and the timer when a candidate is disconnected from the exam or the exam is interrupted are the lack of real-time data saving and server-based storage. TentoMinds addresses this problem by automatically saving data every second, storing it on the server, and utilizing timed synchronization and clever auto-save features. As a result, candidates are given the peace of mind to take online tests knowing that their progress is always secure.
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